About Us

Who We Are

A Solid History of Serving Clients Well

Since 1991, customers in central Minnesota have trusted us at Plumbing and Heating by Craig for major plumbing, heating, and cooling needs. Our work covers all phases of home service, from installation to repairs and maintenance. We all adhere to the highest standards of performance and timeliness. Our pricing is fair and upfront, and we always will answer your questions honestly.

We are committed to a 100-percent customer satisfaction guarantee. We hope you’ll join our group of happy clients who say we’re “very professional and knowledgeable,” “courteous, honest, and reliable,” and “best I have experienced.” Ask us for references today!

You should choose Plumbing and Heating by Craig because you get:

  • Professionals who are licensed, bonded, and insured
  • Optional yearly maintenance program, featuring discounts on repairs and priority same-day service
  • Service that’s available 24/available for emergencies
  • Premiere Lennox dealer, offering the best prices on industry-leading energy-efficient heating and cooling equipment
  • Air purification services, including testing, duct cleaning, and filtration
  • Expert installation, maintenance, and repair for virtually all makes and models of heating, cooling, and plumbing equipment
  • Competitive pricing and trustworthy service

Our Promises to Our Valued Clients

We Treat Your Home with Respect

Any time that we are serving you, we recognize that we are visitors in your home, and we believe it’s a privilege to serve you. You trust us to keep your heating and cooling system running well. You can rely on us to treat your home and furnishings with respect and care.

We Maintain Cleanliness and Display Courtesy:

We bring our good manners with us. When you choose Plumbing and Heating by Craig, you can be assured that we will demonstrate professionalism. Our technicians are highly trained in their work, and will treat you and your property with respect.

We Offer Guidance:

If you have questions or concerns about your plumbing, heating, or cooling systems, Plumbing and Heating by Craig is happy to help. We can take a look at your equipment and offer honest, practical suggestions to keep your home running safely and efficiently.

Our Work Brings You Peace of Mind:

For over two decades, Plumbing and Heating by Craig has earned a reputation of excellence in craftsmanship and customer service. We are licensed, bonded, and insured, and our work is based on broad experience with air handlers, geothermal heat pumps, tankless water heaters, boilers – any appliances we service.

Flexible payment options:

We accept payment via credit card, debit card, check, or cash. Financing is also available for major repairs and upgrades.

Carefree Scheduled Maintenance:

Customers who join the Comfort Club, our regular maintenance and assurance program, enjoy additional benefits such as home inspection, discounts on repairs, priority same-day emergency service, and no extra charge for after-hours emergency service.


After our work for you is finished, we invite your comments to let us know how we did. If you are unsatisfied for any reason, we’ll do what it takes to make it right. At Plumbing and Heating by Craig, your satisfaction is our first priority.

Call us today – We look forward to meeting you!

Hutchinson (320) 587-7437
Waconia (952) 442-8252
Glencoe (320) 864-1991
Cokato (320) 286-5119