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COVID-19 Statement (Updated 3-26-2020)

Safely providing plumbing, drain, HVAC, and Home services through the “Stay at Home Order”.

We are open to maintain the safety, sanitary, and essential operations of your home, business, or facility. 

Plumbing and Heating by Craig Inc. has developed this policy to maintain a safe and healthy environment for all team members, visitors, customers and stakeholders. Plumbing and Heating by Craig Inc. wishes to ensure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.

Plumbing and Heating by Craig Inc. Team

Plumbing and Heating by Craig Inc. has implemented an extensive COVID-19 Policy accompanied by Plumbing and Heating by Craig Inc. COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We have equipped field staff with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have increased options for remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.

Plumbing and Heating by Craig Inc.’s Plan

No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, your technician will call to confirm the appointment. At this time, the technician will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk and wish to reschedule. Every effort to reschedule appropriately will be made.

We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule.

As we continue to monitor the situations, further communications may be updated. Should you have any questions regarding this policy or wish to discuss the our COVID-19 practices, please contact Plumbing and Heating by Craig Inc. at (320) 587-7437 or service@phcraig.com.

Thank you,

Plumbing and Heating by Craig Inc.

_______________________________________________________________________________________________________________

Original Statement (3-17-2020)

As we continue to monitor the unforeseen situation that is present with the coronovirus (COVID-19) and associated illnesses, Plumbing and Heating by Craig Inc. has developed this policy to maintain a safe and healthy environment for all team members, visitors, customers and stakeholders.

Plumbing and Heating by Craig Inc. wishes to ensure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.

Plumbing and Heating by Craig Inc. Team

Plumbing and Heating by Craig Inc. has implemented an extensive COVID-19 Policy accompanied by Plumbing and Heating by Craig Inc. COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We have equipped field staff with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have increased options for remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.

Plumbing and Heating by Craig Inc.’s Plan

No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, your technician will call to confirm the appointment. At this time, the technician will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk and wish to reschedule. Every effort to reschedule appropriately will be made.

We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule.

As we continue to monitor the situations, further communications may be updated. Should you have any questions regarding this policy or wish to discuss the our COVID-19 practices, please contact Plumbing and Heating by Craig Inc. at (320) 587-7437 or service@phcraig.com.

Thank you,

Plumbing and Heating by Craig Inc.

Thank you to our Customers! Customer Appreciation Sale EXTENDED UNTIL 6-30-2020! Also with a New Rebate Offer!

Thank you to our Customers! Customer Appreciation Sale EXTENDED UNTIL 6-30-2020! Also with a New Rebate Offer!

Plumbing and Heating by Craig would like to thank all of our customers, past, present and future! It is because of you that we can be successful and continue to work hard for our customers! We would love to honor you all with a Customer Appreciation Sale, going now until June 30, 2020. We have some great sales offers up to $750 off! Additional discounts for Military and Comfort Club Members are also available. If you are interested and would like to learn more, please call us today at 320-587-7437.

Plumbing and Heating by Craig also has a great rebate program to take advantage of until June 30th, 2020. From now until June 30th, 2020, if you install a qualifying, energy-saving air source heat pump, you can take advantage of some great rebates, up to $2,000 for qualified customers! Air source heat pumps use 72% less electricity than conventional air conditioners and furnaces. Ask us how to qualify! Limited funds are available and awarded on a first-come, first-served basis. Rebate amounts and programs are subject to change without notice.

 

 

Join us in Support for Patrick Ecklund

Join us in Support for Patrick Ecklund

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Patrick Ecklund is a valued employee of our sister company, Genie Drain Cleaning. He has unfortunately run into some rare health issues that have caused him to be hospitalized many times, leaving him unable to work and to provide for his family.

Because of the nature of his case, his family is unsure of how long he will be unable to work, meaning that the bills and stress are mounting. Anything that you can give or donate would help this family immensely. They have a Go Fund Me page where you can learn more and donate. The family is also putting on a benefit, Sunday, February 16th at Peace Lutheran Church in Hutchinson, MN. There will be a chili feed, bake sale, silent auction, and free will donations. A new Amana furnace and air conditioner, with labor and installation, will be raffled during the event. This has been donated by Johnstone Supply and Plumbing and Heating by Craig Inc. of Hutchinson.

Please consider donating to this wonderful family if you can, they would be forever grateful!

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Happy Holidays from Plumbing and Heating by Craig!

Happy Holidays from Plumbing and Heating by Craig!

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Merry Christmas and Happy New Year from Plumbing and Heating by Craig! 

Christmas and New Year’s are on their way and it is our wish that you are able to have a great holiday season with family and friends. We hope that you are able to stay comfortable and warm!

At Plumbing & Heating by Craig, your family’s safety and comfort are our top priority. We can fix your furnace or air conditioner, perform routine heating and cooling system maintenance, help with your plumbing, or meet your sump pump needs. Look to us for expert information and service.

Call our offices today to find out how we can help keep your family comfortable all season long!

Hutchinson (320) 587-7437
Glencoe: (320) 864-1991
Waconia: (952) 442-8252
Cokato: (320) 286-5119

service@phcraig.com

Your Comfort is our #1 Priority!

Your Comfort is our #1 Priority!

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A warm house, and hot showers. These are some simple comforts that can be easily taken for granted. However, take those things away, and they suddenly become noticeably absent. Plumbing and Heating by Craig, wants to make sure that you are always comfortable and never have to go without a cozy, warm house and long, hot showers! Your comfort is our number one priority and we would love the chance to keep you and your family comfortable all year long!

We are committed to a 100-percent customer satisfaction guarantee. You should choose Plumbing and Heating by Craig because you get:

  • Professionals who are licensed, bonded, and insured
  • Optional yearly maintenance program, featuring discounts on repairs and priority same-day service
  • Service that’s available 24/available for emergencies
  • Premiere Amana dealer, offering the best prices on industry-leading energy-efficient heating and cooling equipment
  • Air purification services, including testing, duct cleaning, and filtration
  •  Expert installation, maintenance, and repair for virtually all makes and models of heating, cooling, and plumbing equipment
  • Competitive pricing and trustworthy service

Call us at 320-587-7437, to learn more about Plumbing and Heating by Craig today!

Service Techs Wanted

Service Techs Wanted

Regional plumbing and heating contractor has employment opportunities, seeks the following:

• HVAC Service Technicians
• Plumbing Service Technicians
• Plumbers Apprentice
• HVAC Apprentice

Plumbing or HVAC service experience preferred for plumbing and HVAC service technician positions. Competitive wages, including paid vacation and holidays, health insurance and a retirement plan apply to all positions.

Mail complete resume to:
PO Box 459, Hutchinson, MN 55350
or email nate@phcraig.com

service_techs

Live Comfortably with Comfort Club this Summer!

Live Comfortably with Comfort Club this Summer!

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You work hard and usually have a million things on your mind. Your heating and cooling systems shouldn’t be one of the things that you are worried about. Join Plumbing and Heating by Craig’s Comfort Club and never worry about your furnace or air conditioner again! You have the ability to live comfortably because we take care of the worry for you!

Comfort Club members enjoy annual maintenance on major heating and cooling equipment to ensure safety, optimal performance, and reliability. The Comfort Club helps to protect your warranty coverage for heating and cooling equipment because manufacturer warranties typically cover only equipment that has been properly maintained. Chances are, with regular maintenance you’ll never find yourself without a working air conditioner in the middle of a hot summer day!

Our yearly maintenance program includes:

  • Same-day emergency priority service, including after-hours emergency service – without after-hours fees
  • 15 percent discount on all repairs
  • $100 discount on any air conditioner, furnace, or boiler installation
  • Home safety inspection that helps to avoid appliance failures
  • Filter replacement program
  • Transferable agreement to new owners if home is sold

Become a PHC Comfort Club member and always have peace of mind and live comfortably! Comfort Club now has a pay online option and monthly payment programs to make your life even easier!

We would love to have the chance to keep you and your family comfortable all year long!

Call 320-587-7437, to learn more about Comfort Club today!

Show your home some love this spring!

Show your home some love this spring!

We all know that the weather in Minnesota can be unpredictable, as in, it can be 70 degrees on Monday and you end up in the middle of a snowstorm on Friday. Did you know that your heating and cooling systems can be just as unpredictable? What if your furnace stopped working in the dead of winter? Or your air conditioner doesn’t turn on when the temperatures start rising in the summer? Would you be able to have a technician come out and have everything fixed, without it costing an arm and a leg? With Plumbing and Heating by Craig’s Comfort Club you never have to worry about these things! The Comfort Club from Plumbing and Heating by Craig ensures that you’ll be covered if an emergency ever does occur. When you join, you gain the peace of mind knowing you have expert repair only a phone call away. You’ll get our emergency contact information in case you ever do need help fast. And you take advantage of discounted service, too!

Comfort Club members enjoy annual maintenance on major heating and cooling equipment to ensure safety, optimal performance, and reliability. The Comfort Club helps to protect your warranty coverage for heating and cooling equipment because manufacturer warranties typically cover only equipment that has been properly maintained. Chances are, with regular maintenance you’ll never find yourself without a working furnace in the frigid grip of a winter night.

Our yearly maintenance program includes:

  • Spring and fall equipment maintenance including up to three accessories per year.
  • 15% discount on all plumbing, heating, cooling, and drain cleaning repairs
  • 5% discount on any furnace, boiler, or air conditioner installation
  • Comfort Club Members qualify for after hours emergency service with no additional after hours fees charged. Plus they receive membership discounted pricing.
  • Filter Replacement Program only available to Comfort Club Members
  • Same day emergency priority service
  • Transferable agreement to new owners if home is sold
  • The Comfort Club Maintenance Plan may qualify for a rebate from your gas and electric supplier

So show your home some love and become a PHC Comfort Club member and always have peace of mind and stay comfortable! Comfort Club now has a pay online option and monthly payment programs to make your life even easier!

We would love to have the chance to keep you and your family comfortable all year long!

Call 320-587-7437, to learn more about Comfort Club today!

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Get a FREE bypass humidifier from PHC!

Get a FREE bypass humidifier from PHC!

PHC-Winter2019Campaign.inddSpecial offer from Plumbing and Heating by Craig! When you purchase and install any new furnace and air conditioning system you will receive a FREE bypass humidifier! This is a $550 value! (Offer ends March 15th, 2019 — No cash value accepted).

Does your home get really dry? Low humidity in your home can cause discomfort, itchy skin, and can irritate allergy and asthma symptoms. Bypass humidifiers are great for distributing moisture into the air and regulating it to keep you and your family from suffering from low humidity. A bypass humidifier is installed directly on your central heating and cooling system.  Water vapor is created by the humidifier using water from the plumbing system mixed with warm air from the heat duct.  This moisture is then distributed into each room of your home through the ductwork system.  The humidity levels are monitored by a humidistat and can be adjusted as needed. This option is very convenient.  There is a constant water supply from your plumbing system and does not require cleaning and disinfecting outside of annual maintenance. Not only are bypass humidifiers great for your health, but they are also beneficial to your financial situation. Increased moisture in the air allows you to feel warmer with a lower thermostat setting, so you will be able to set your thermostat at a lower level and still maintain a warm temperature throughout your whole home!

There are great benefits to a bypass humidifier, and if this is something that interests you please call Plumbing and Heating by Craig at 320-587-7437, to learn how you can get one installed in your home!

Merry Christmas from Plumbing and Heating by Craig!

Merry Christmas from Plumbing and Heating by Craig!

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Christmas is on it’s way and it is our wish that you are able to have a great holiday season with family and friends. We hope that you are able to stay comfortable and warm!

At Plumbing & Heating by Craig, your family’s safety and comfort are our top priority. We can fix your furnace or air conditioner, perform routine heating and cooling system maintenance, help with your plumbing, or meet your sump pump needs. Look to us for expert information and service.

Call our offices today to find out how we can help keep your family comfortable all season long!

Hutchinson (320) 587-7437
Glencoe: (320) 864-1991
Waconia: (952) 442-8252
Cokato: (320) 286-5119

service@phcraig.com